Privacy Policy

Effective Date: 1st September 2025

This Privacy Policy explains how Student Perks Ltd (“we”, “us”, “our”) collects, uses, and protects your personal information. By using our services (the “Service”), you agree to this policy.

‍1. WHO WE ARE

Student Perks Ltd is a UK-based company that provides perks to eligible users, such as discounted gift cards and free voucher codes, through integrated platforms such as the SUBTV app.

• studentperks.co.uk; or email us
• dataprotection@studentperks.co.uk

‍2. WHERE ARE SERVICES OPERATE

The Student Perks service is delivered exclusively through third-party platforms (e.g. the SUBTV app). The website studentperks.co.uk is informational only and does not offer account access, purchases, or redemptions.

3. WHAT DATA WE COLLECT

We only collect the minimum amount of personal data necessary to deliver and improve our services. This may include:

• Identity data: name, address, email address
• Account data: student status, login credentials (if applicable)
• Transaction data: order history, gift card values, redemptions
• Technical data: IP address, browser type, device info, app usage
• Communication data: support messages, preferences
• Platform data: SUBTV user ID or session ID if accessed via SUBTV

We do not knowingly collect personal data from children under 13.

4. HOW WE COLLECT DATA

We collect data when:

• You use our services via SUBTV (e.g. to purchase or generate a gift card)
• SUBTV shares order details with us for fulfilment
• You contact Student Perks directly (e.g. for support or complaints)
• You opt in to receive marketing or communications from us

Please note that when you access Student Perks through the SUBTV app, certain tracking technologies (e.g. affiliate links or campaign pixels) may be initiated by SUBTV to measure engagement or purchases. While this tracking is triggered within SUBTV’s platform, Student Perks Ltd is the recipient of the resulting attribution or affiliate data.

5. WHY WE USE YOUR DATA

We process your personal data to:

• Fulfil gift card orders and deliver digital products
• Provide and track access to voucher codes
• Verify user eligibility (e.g. student verification)
• Provide customer support and respond to enquiries
• Improve our platform and services
• Prevent fraud or misuse
• Comply with legal and financial obligations
• Send marketing emails and mobile push notifications (only with consent)

6. PERSONALISATION AND PROFILING

We may use your data to personalise your experience and improve relevance (e.g. showing offers related to your favourites shopping categories or recently purchased brands).

We do not use automated decision-making that produces legal or similarly significant effects.

7. OUR LEGAL  BASIS FOR  PROCESSING

Under the UK GDPR, we rely on the following legal bases:

• Contractual necessity – for processing orders and fulfilling purchases
• Legitimate interests – for fraud prevention, service improvement, and eligibility checks
• Consent – for marketing communications
• Legal obligation – for accounting, tax, and regulatory requirements

8. HOW WE SHARE YOUR DATA

We may share your data with:

• SUBTV – for order fulfilment, wallet integration, or support handling
• Gift card providers – to fulfil purchases
• Payment processors – to complete transactions
• Customer support systems – to provide help
• Marketing providers – if you’ve opted in
• Regulators or authorities – if legally required
• Affiliate networks – to track whether users complete purchases after clicking through an offer or link. These networks may use tracking technologies such as cookies or pixels to measure performance and assign commission.
• Retail or brand partners – we may share anonymised or aggregated insights to help them evaluate campaign performance

We do not sell your personal data.

8A. PAYMENT INFORMATION

When you make a purchase via Student Perks, you may be asked to provide payment information such as your name, billing details (address, postcode), and card or bank information.

Payments are processed securely via trusted third-party providers (e.g. Stripe, Apple Pay, Google Pay, or open banking platforms).

We do not store or process your full payment card or bank details directly. Your data is encrypted and handled securely by the payment provider you choose during checkout.

8B. REFUND Requests

If you request a refund, we may process data such as your email address, transaction ID, and partial payment details to verify your request and complete the refund.

Refunds are only issued in accordance with our Terms of Use.

Please contact us at support@studentperks.co.uk if you believe a refund is due or need assistance.

9. COMMISSION AND AFFILIATE DISCLOSURE

Student Perks may receive compensation or affiliate commissions when users purchase gift cards or redeem voucher codes via the platform.

This allows us to keep the service free for users and does not affect your experience or the accuracy of our offers.

10. DATA RETENTION

We retain your data only as long as necessary:

• Gift card orders: 6 years
• Support messages: 2 years
• Voucher code usage (if applicable): 12 months
• Anonymous analytics: indefinitely

11. YOUR RIGHTS

You have the right to:

• Access the data we hold about you
• Request corrections to inaccurate data
• Request deletion of your data (“right to be forgotten”)
• Object to or restrict how we process your data
• Withdraw consent at any time (e.g. unsubscribe from marketing)
• Receive a copy of your data (data portability)
• Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk

For more information on how to request deletion of your data, please refer to our Data Erasure Policy.

To exercise any of these rights, contact: dataprotection@studentperks.co.uk

12. INTERNATIONAL DATA TRANSFER

Your data is stored and processed in the UK or European Economic Area (EEA).

If any data is transferred outside the UK/EEA, we use appropriate safeguards such as Standard Contractual Clauses.

13. COOKIES AND TRACKING

Our website and any integrated platforms may use cookies and tracking technologies for analytics, security, or basic functionality.

You can manage your cookie preferences via your browser or device settings.

14. THIRD-PARTY WEBSITES AND SERVICES

Our platform and emails may contain links to other websites or retailer platforms. These sites are not controlled by us and have their own privacy policies.

We encourage you to read those policies before providing personal information.

15. POLICY UPDATES

We may update this Privacy Policy from time to time. All changes will be posted this page (https://studentperks.co.uk/privacy-policy)

Continued use of the Service after updates means you accept the revised policy.

16. CONTACT US

For any privacy-related queries or requests, contact:  dataprotection@studentperks.co.uk

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